
Our client, an online education platform, specialises in offering a diverse range of career-focused training courses...
20% Growth

35% Conversion Rate Lift

Klaviyo Account Optimisation
Overview
Services: Shopify Website Redesign, Content Enhancement, Email Marketing Optimisation
Results:
- Enhanced Website User Experience and Design
- Improved Content and Copywriting, Tailored to Career-Focused Courses
- Increased Upsells and Subscriptions through Optimised Conversion Journeys
- Significantly Boosted Email Marketing Revenue through Platform Migration and Automation Expansion
About The Brand
Our client, an online education platform, specialises in offering a diverse range of career-focused training courses. These courses are particularly tailored for individuals seeking compliance-related education or those aiming to advance their careers and explore new opportunities.
The Challenges
Website Engagement and Conversion:
- The existing Shopify website template was outdated, not reflecting the brand’s dynamic nature.
- Content on key courses lacked depth, failing to engage potential customers effectively.
Email Marketing Inefficiency:
- Utilisation of Active Campaign for email marketing, resulting in poor revenue generation.
- Lack of comprehensive marketing automation, missing critical and intermediate flows.

The Strategy
Shopify Website Upgrade:
- Transitioned the website to Shopify 2.0, ensuring a robust, scalable, and feature-rich platform.
- Implemented a fresh design focusing on user experience, appealing to the brand’s target audience.
Content Overhaul:
- Expanded and refined the content on leading courses, enhancing clarity and appeal to effectively capture and retain customer interest.
Email Marketing Transformation:
- Migrated from Active Campaign to Klaviyo, resolving previous inefficiencies and leveraging Klaviyo’s advanced capabilities.
- Developed and integrated a full spectrum of marketing automation, encompassing both essential and sophisticated flows.


The Result
Enhanced Website Performance:
- The new Shopify 2.0 site delivered a superior user experience, leading to increased engagement and longer visit durations.
- Content revamp on leading courses significantly lifted the platform’s value proposition, attracting more targeted customer groups.
Email Marketing Success:
- Post-migration to Klaviyo, the platform experienced a substantial increase in email marketing-driven revenue.
- The newly integrated automated flows contributed to a higher number of upsells and subscription sign-ups.
Holistic Growth:
- Our comprehensive approach, addressing both the website’s design, content strategy, and email marketing, ensured each element worked in synergy.
- The platform saw an overall upswing in course enrollments, user engagement, and revenue, solidifying its position in the competitive online education market.

Share